Our Feedback and Complaints Process


  • Our Feedback and Complaints Process:

  • We hope that you are pleased with the service you have received while shopping with Gael Force Marine and with the goods which you’ve purchased. If for any reason you are not 100% satisfied, and you would like to discuss this with us please contact us as soon as possible via one of the following methods:

  • TELEPHONE
  • For enquiries call:
  • +44 (0)1463 229400
  •  
  •  
  • Our telephone lines are manned Monday to Thursday 8am to 5.30pm, and Friday 8am to 5pm. Outside normal hours you can leave your name, number and a brief message on our 24-hour telephone answering service and a member of our team will return your call the next working day.
  •  
  • EMAIL US:
  • sales@gaelforcegroup.com
  • Our e-mail inbox is monitored Monday to Friday 8am to 5pm. E-mails are dealt with in a chronological manner. We attempt to respond to e-mails as quickly as possible, normally within 1 working day.
  •  
  • WRITE TO US:
  • Gael Force Marine Equipment
    136 Anderson St
    South Kessock
    Inverness, United Kingdom.
    IV3 8DH.
  •  
  • Our VAT No: 801768825
  • Registered in United Kingdom: SC101936
  • IN STORE:
  • Ask to speak to a store manager or on-duty supervisor.