Gael Force Marine Returns Policy
Goods may be returned for full credit within 14 days of receipt without query. We cannot, however, refund or exchange damaged goods, non-stock items or goods which have been made to order such as rigging, cut lengths of rope, chain & wire. We ask customers to take extra good care when returning goods and, where possible, return original packaging. In order for your return to be processed swiftly it MUST contain a Returns Form.
1. You can find your Returns Form displayed on the reverse of the Delivery Note with the original order. You can also download a PDF copy of the returns form by clicking here.
2. You should then contact our Sales Department on 0845 450 1077 to ask for a Returns Code.
3. The Returns Code should then be documented on the form along with you reason for return.
4. The Returns Form should be returned along with the goods.
We strongly recommend that when returning goods that you use a carrier that offers a "signed for" service as the goods remain the responsibility of the customer until received at our address below.
Gael Force Marine
136 Anderson Street
Please retain proof of posting and enclose the original dispatch note, along with a contact telephone number, stating the reason for your return. Failure to do so may mean we are unable to contact you to confirm credit and/or refund arrangements.