Gael Force Marine Returns Policy
Most goods may be returned for full credit (excluding carriage) within 14 days of receipt without query. We cannot, however, refund or exchange damaged goods, books, charts, software, videos, non-stock items or goods which have been made to order such as rigging, cut lengths of rope, chain & wire. Goods should be returned as new and in their original packing and MUST contain a Returns Form.
1. You can find your Returns Form displayed on the reverse of the Delivery Note with the original order.
2. You should then contact our Sales Department on 0845 450 1077 to ask for a Returns Code.
3. The Returns Code should then be documented on the form along with you reason for return.
4. The Returns Form should be returned along with the goods.
We strongly recommend that when returning goods that you use a carrier that offers a "signed for" service as the goods remain the responsibility of the customer until received at our address below.
Returns Department
Gael Force Marine
136 Anderson Street
Inverness
IV3 8DH
Please retain proof of posting and enclose the original dispatch note, along with a contact telephone number, stating the reason for your return.
On return of your goods a refund or credit will be given providing the above conditions have been met satisfactorily.