PLEASE NOTE ALL PARCELS ARE SENT BY CARRIER ON A SIGNED FOR SERVICE. NO PARCELS WILL BE LEFT WITHOUT A SIGNATURE.
RETURNS POLICY
Goods may be returned for full credit (excluding carriage) within 14 days of receipt without query. We cannot, however, refund or exchange damaged goods, books, charts, software, videos, non-stock items or goods which have been made to order such as rigging, cut lengths of rope, chain & wire. Goods should be returned as new and in their original packing and MUST contain a Returns Form, included with your order, stating the reason for your return and instructions for us to follow. (Please note, if goods are returned without paperwork no credit can be raised). We strongly recommend that when returning goods that you use a carrier that offers a "signed for" service as the goods remain the responsibility of the customer until received at our address below.
Returns Department
Gael Force Marine
136 Anderson Street
Inverness
IV3 8DH
Please retain proof of posting and enclose the original dispatch note, along with a contact telephone number, stating the reason for your return. We’ll exchange the item or refund the goods whichever you prefer.
PAYMENT METHODS
Full payment for all orders will be taken when the order is placed. Transactions are handled on our behalf by SECpay. Any goods out of stock will be notified within 48hrs of the order being placed. Standard delivery time for out of stock goods is within 14 days. If further delays are expected we will contact you with an estimated delivery date.
PRICING AND ORDER CONFIRMATION
At Gael Force we continually check and compare our prices and endeavour to offer you the best value. All prices are correct at the time of printing and are generally valid for 2008. However due to a number of factors such as; currency, raw material and manufacturing costs which can vary beyond our control, prices can alter and therefore we reserve the right to change prices without prior notice. Changes will appear on our website, please check for details.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
RESERVATION OF TITLE
All goods remain the property of Gael Force Marine Equipment Ltd until payment has been received in full.
PRODUCT SUBSTITUTION
Product details and descriptions on this website are based upon information obtained from suppliers and are correct at the time of printing. Errors and Omissions Excluded. Due to constant product development and more efficient sourcing of product we reserve the right to substitute or update the catalogued products with amended or improved products at any time.