Our terms and information on Dispatch & Delivery of Marine Products.

Choose the section you need by clicking to relevant link below;

• General Dispatch & Delivery Times
• UK Mainland Delivery Costs & Options
• N.Ireland, IoM, Scilly Isles and Channel Isles Delivery Costs
• Eire and Europe Delivery Costs
• Delivery of Hazardous Goods

Dispatching your goods

When you place your order with Gael Force Marine this is taken care of by a member of our sales team. For items in stock, we aim to dispatch within 1 working day of your order being placed. In the case of products being out of stock, a member of our sales team will contact you within 1 working day to inform you.  Generally, for most out of stock products we will attempt to dispatch goods as soon as possible giving you the best time estimate possible. At busier periods of the year, orders may take longer to dispatch however we will always endeavour to send your order in a timely manner. 

Standard Delivery

Standard Delivery for UK mainland normally takes 3-5 working days from date of dispatch. For orders to leave on the same day as ordering you must place your order before 12pm that day. This is to allow our warehouse operatives time to deal with your order for courier collection. Unfortunately we cannot guarantee that orders will be dispatched same day during busy periods, e.g Fitting Out time, Christmas Season.

We only dispatch orders on weekdays - items are not dispatched on Saturdays and Sundays. Therefore, orders placed after 12pm on a Friday will not be dispatched until the following Monday. Please bear this in mind if you require your order quickly.  In most cases deliveries are not made on a Saturday by couriers - no guarantee can be made that you will receive an order on a Saturday.

Express delivery
Express Delivery for UK mainland normally takes 1-2 working days from date of dispatch.  If you require express delivery then your order must be placed before 12pm for dispatch to take place the same day.

We only dispatch orders on weekdays - items are not dispatched on Saturdays and Sundays. Therefore, orders placed after 12pm on a Friday will not be dispatched until the following Monday. Please bear this in mind if you require your order quickly. In most cases deliveries are not made on a Saturday by couriers - no guarantee can be made that you will receive an order on a Saturday.

Once goods leave our premises we cannot guarantee an exact delivery time and date, however we will do our utmost to get the goods to you on time. The vast majority of our orders are sent with courier, except in cases of very small items under £25 in value which are sometimes sent with Royal Mail.

Please note all parcels are sent by courier on a ‘signed for’ service. No parcels will be left at an address without a signature.

Due to set rules and regulations which affect the transportation of hazardous items within the UK such goods are subject to additional charges. Hazardous goods cannot be sent on an Express Delivery. Please see Hazardous Goods section below for further details.

Collection of Goods from Store
Goods ordered online may also be collected from our store in Inverness only.  You can select 'Collection from Inverness Store' as your delivery method in the countries list dropdown during checkout.  Please allow 1 working day before collecting items - this allows our warehouse operatives the time to pick and pack the order.

Delivery Costs and Times

UK MAINLAND (excluding N. Ireland, Isle of Man, Channel Isles and Scilly Isles)

SMALL ITEMS UP TO £25 IN VALUE, UP TO 0.5KG

ROYAL MAIL (NO INSURANCE) 2 – 3 WORKING DAYS

£3.49 inc. VAT

CONSIGNMENTS UP TO 10KG

CONSIGNMENTS BETWEEN 10KG AND 30KG

HAZARDOUS AND BULKY ITEMS

Please note, if you place an order for an item/items which exceed 30kg (for example, large diameter rope, lengths of chain, heavy goods) we reserve the right to contact you to arrange an additional charge for delivery.  If you have any questions regarding this please contact 0845 450 1077 during working hours to discuss.

For a generic list of hazardous goods please see click here.

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N.IRELAND, ISLE OF MAN, CHANNEL ISLES & ISLES OF SCILLY

Consignments up to 30Kg and under 1.5 metres in length

Standard Delivery 3 - 5 working days - £14.99 inc. VAT (Channel Isles £12.48 ex-VAT)

Express Delivery service is not available outside Mainland UK.

Hazardous goods cannot be dispatched outside Mainland UK.

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REPUBLIC OF IRELAND

Consignments up to 30Kg and under 1.5 metres in length  

Standard Delivery 3 - 7 working days -  £17.50 inc. VAT

Express Delivery service is not available outside Mainland UK.

Hazardous goods cannot be dispatched outside Mainland UK.

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EUROPE (Selected EU Countries)

Consignments up to 30Kg and under 1.5 metres in length

Standard Delivery based on a 5 - 12 working day delivery.

Hazardous goods cannot be dispatched to EUROPE.

Europe Zone 1

Belgium , Denmark, France, Germany, Ireland, Luxembourg, Netherlands (£17.50)

Europe Zone 2

Austria, Greece, Italy, Portugal, Spain (excluding Spanish Islands) (£27.95)

Europe Zone 3

Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Norway (excluding Svalbard + Jan Mayen Isles), Poland, Slovakia, Slovenia, Sweden (£35.00)

Europe Zone 4

Gibraltar, Malta, San Marino, Switzerland (£40.00)

Europe Zone 5

Canaries, Cyprus (£50.00)

Europe Zone 6

Turkey (£65.00)

PLEASE NOTE: We cannot part-ship orders outside UK Mainland, we will only send complete orders when all items on the order are available.

Unfortunately, we are unable to dispatch orders outside Europe.

Please contact sales@gaelforce.net for quotations on carriage for all other countries within the Europe area, but outside the EU. 

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Delivery of Hazardous Goods

Due to set rules and regulations which affect the transportation of hazardous items within the UK, such goods are subject to additional charges. Hazardous goods cannot be sent on an Express Delivery.

The following items are classified as Hazardous goods and cannot be dispatched to areas outside Mainland UK.

- Liferafts (contains compressed gas canister)

- Gas Foghorns

- Flares and Pyrotechnics

- Fire Extinguishers

- Hazardous liquids including Paint, Varnish, and Flammable/Harmful Liquids (all sizes, large and small)

- Batteries

- Engine Oils

- Lifejackets cannot be dispatched outside the UK (compressed gas bottle).  All lifejacket orders will be sent by road on a Standard Delivery.

Areas & Postcodes we cannot deliver hazardous goods

- BT1 - BT99 (Northern Ireland)

- GY & JE Postcodes (Channel Isles)

- IM Postcodes (Isle of Man)

- PO30 - PO41 (Isle of Wight)

- TR21, TR25 (Scilly Isles)

- HS9 (Isle of Barra)

- PA42 - PA49 (Islay)

- PA62 - PA75 (Isle of Mull)

- KA27 (Isle of Arran)

- Europe (including Eire)

For further information regarding delivery of hazardous items please contact sales@gaelforce.net or telephone our sales team on 0845 450 1077.